FAQ
have questions? we've got answers! explore our FAQ section for quick solutions to your queries. if you can't find what you need, feel free to reach out to us: orders@brookiejar.com and we will get back to you as soon as possible!
FAQ's
How do I place an order?
You can shop directly through our website! Just choose your treats, select pickup or delivery, and check out. Easy as that.
Do you offer shipping?
Not right now! We’re focusing on local pickup and delivery at the moment, but it will be an idea for the future!
Where can I pick up my order?
You can choose between two pickup spots at checkout:
– Saturdays at the Alderney Landing Farmer's Market from 8am–1pm
– 17 Prince Street in Dartmouth on Thursday and Friday 5pm-8pm
Do you offer local delivery?
Yes! We deliver around the Dartmouth/Halifax area. You’ll see the option at checkout if your address qualifies.
Are your cookies baked fresh?
Always. Everything is handmade in small batches with real ingredients and lots of love.
Do your cookies contain nuts or allergens?
Some items may contain nuts, dairy, gluten, or other allergens. We do our best to list ingredients, but our kitchen is not allergen-free.
How should I store my cookies?
They’re best enjoyed fresh, but you can store them in an airtight container for up to 3 days at room temp. Want to keep them longer? Pop them in the freezer!
Do you take custom or bulk orders?
We love special requests! For events, parties, or bulk orders, shoot us a message through our Contact page .